Module 6: Ethics

Learning Outcomes

Consider the implications of reference work in a democratic society.

All library users have a right to access the information available in the library. All library users have the right to confidentiality and the right to be treated fairly, objectively, and equally. Providing privacy and confidentiality for all library users requires establishing library policies for remote services and paying vigilant attention to new laws passed by Congress and local legislatures .

Module 6 focuses on professional ethics in libraries and their implications for reference. In this module, you will learn:

  • What issues arise from providing reference service equally and fairly
  • What is free access and the Freedom to Read
  • What are the implications of reference work in a democratic society
  • What is the library’s responsibility to the community



Module 6: Ethics